For fraud prevention reasons customer accounts must be verified before a withdrawal takes place. We will ask for this information only once. The following identification documents are required:
Copy of government issued ID (scan / photograph).
Front and back copy of any credit/debit card used for a deposit.
Address confirmation document - copy of a utility / phone bill, bank statement etc.
Once you have all documents ready please email them to firstname.lastname@example.org including your user name in the subject line
Please note that maximum weekly cash out instalment is set at $5001.
Lucky Red hold all personal customer identification documents in a highly secure environment. If you have any questions in regards to the verification process please do not hesitate to contact our 24/7 Customer Support Team.